FAQ about BCS Services

 

 

1.

The importance of Disaster Recovery (DR) / why should businesses have to
do DR? Ans: Disaster Recovery (DR) will allow enterprises to operate continuously even
in the event of crisis. Most organizations should do the DR because they can keep contact
with customers or suppliers, and make no loss of revenue from business interruption. On
the other hands, this is also making a good image of the organization in terms of business
backup center. Currently, there are many regulations that apply to businesses and one
of those requirements is forced to do a Disaster Recovery,such as Banking and Financial
companies. So, Disaster Recovery is necessary for business requirement as reference
of Bank of Thailand or SET.

   
2. What kind of DR that Metro Systems Corp., PLC (Metro Campus)
Provides? And how is different? Ans: Metro Systems Corp.,PLC offers 3 types of
services as follow;
   
 

a) Cold Site Service is to provide a backup computer center in the
crisis event which can use when this happens. Its takes time to bring
the systems up but cost is low.

 

b) Warm Site Services is to provide a backup computer center in the
crisis event.This service can provide computer and network systems in
advanced.The authorities’customer can come to MSC Campus for updating
data.Duration to bring the system up is depending on number of data
updated. Installation cost of service is medium.

 

c) Hot Site Services is to provide a backup computer center in the crisis
event.This service can provide computer and network systems in advanced
including the ability to update the data by using software to update
the data. By this, the system can start up faster and the cost is higher.

   
3. The cost of making each service is different? Ans: Yes, details as refer in
answer #2.
   
4. What kind of business or organization that has DR?
Ans: Depending on company policies to see whether it is important or not. But, there
are certain requirements that force organizations to do such as requirements of Bank
of Thailand and also ISO certified.
   
5. What kind of factors that management considering DR Services? 
Ans: Depending on the damage (value) that an organization will be lost. For example; if the
business cannot continue in one day, the company have to lose money for about 10 million.
This will allow the organization decide to setup appropriate DR Site that can help reduce the
damage which might occur if a business cannot continue.
   
6. Are there any disadvantages or limitations to setup DR Site?
Ans: DR Site is really similar to insurance. This may be or may not be used. But if it happened,
to have DR Site will allow organizations to continue their business. Hence, DR Site did
not do only cost, but companies can take test the system once a year to prepare for when
crisis happens.Limitations of DR Site is depends on how much management pay attend to.
There will be a team to involve with making effective DR Site.