Enterprise Helpdesk.net
 
  Benefits
 
Manage work orders from submission to resolution.
  Create work order tickets and assign to technicians automatically.
  Know where each ticket is in the resolution process and ensure no ticket slips through the cracks.
  Improve responsiveness by enabling your customer to submit work orders and obtain status via standard web browsers, 24 hours a day, 7 days a week.
  Track and enforce your Helpdesk processes.
  Report and measure the effectiveness of your Helpdesk processes.
  Create and maintain searchable knowledge base (frequently asked questions).
 
Functions
  Fully web-enabled request service, status tracking, availability monitoring, problem resolution, and reporting.
  Searchable FAQs and knowledgebase.
 
 
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  SIG Call Center Tel: 02-646-6500
SIGCallCenter@metrosystems.co.th