Employee Benefit and Employee Experience


METRO Way Award
MSC presents awards to recognize employees who demonstrate outstanding behaviors and work that reflect the organization's core values (Morals, Excellence, Teamwork, Respect & Trust, and Ownership)
Employee Well-being Program
MSC places a strong emphasis on promoting employee health. We provide pre-employment health check-ups, annual health check-ups, life insurance, group health insurance, health seminars by doctors/experts, health centers, sports clubs, and various health activities such as MSC Run, MSC Fit Challenge, Relaxing Massage, etc.
Technology & Innovation
MSC utilizes modern technologies and innovations to support employee work and business operations. We have a Security Operations Center (SOC), Data Center, EV Charging Stations, Personal Computers for employees, Facilities & Co-working space, and IT Solution Demonstration Centers.
Relationships Culture
MSC fosters a culture that emphasizes positive relationships with colleagues, clients, partners, and stakeholders. We have the "Friend Get Friends" program that allows employees to refer friends to join MSC, rewarding them with Star Tokens. We also have the MSC Wallet for various employee activities.
Opportunity & Career Growth
MSC values employee development by providing training, seminars, and certification opportunities both domestically and internationally to facilitate career growth or career shifts. Additionally, we encourage Knowledge Sharing to disseminate expertise and experiences within the organization.
How to Apply
Walk in to complete the application form at the HR Department: Metro Systems Corporation Public Co.,Ltd.
Job Openings
Join us in driving innovation and technology at MSC
Responsibilities
- Collaborate with technology partners to jointly develop and introduce new services that can operate efficiently on Cloud Platforms.
- Design and develop solutions and services in alignment with market requirements, with a focus on reliability, security, and efficiency on Cloud Platforms.
- Provide knowledge transfer and support to relevant teams, including Sales, Presales, Implementation, and Support, to ensure accurate and comprehensive service presentations.
- Analyze and identify the root causes of solution-related issues, such as security vulnerabilities or unexpected system behavior, and develop appropriate corrective solutions.
- Develop and enhance solutions in accordance with relevant Cloud Security principles, guidelines, and standards.
- Research and stay up to date with emerging technologies, market trends, and best practices to continuously improve solutions and ensure alignment with business requirements.
Qualifications
- Bachelor’s degree or Master’s degree in information technology (IT), Computer Engineering, Computer Science or related fields.
- At least 2 years of experience in Cloud Computing.
- At least 2 years of experience with CI/CD systems and tools.
- At least 2 years of experience with Container technologies.
- Strong understanding of CI/CD processes and practices.
- Proficiency in programming languages such as Java, Python, Go, and YAML.
- Good English communication skills, both written and spoken.
Responsibilities
- Monitor and respond to cybersecurity threats in a 24x7 operational environment.
- Identify and classify security incidents in accordance with established procedures and guidelines.
- Respond to security incidents within the timeframe specified in the SLA.
- Monitor and follow up on security incidents until they are appropriately resolved.
- Prepare and submit reports on cybersecurity threats and security incidents within the specified timeframe.
- Continuously develop and maintain knowledge of Cybersecurity to improve service efficiency and quality.
- Coordinate with and provide consultation to customers and Product Vendors to analyze and resolve cybersecurity threats and related issues.
Qualifications
- Bachelor’s or Master’s degree in Information Technology (IT), Computer Engineering, Computer Science, or a related field.
- 0–2 years of experience in Security Operations or Security Solutions, such as SIEM, SOAR, EDR, XDR, NGFW, IPS/IDS, EPP, NTA, and WAF.
- Basic knowledge of networking, systems, cloud computing, and IT security.
- Knowledge or experience with SIEM, EDR, and XDR technologies.
- Knowledge of cyberattacks, attack patterns, and incident response.
- Knowledge of information, network, software, and hardware security practices.
- Willingness and ability to work in shifts.
Responsibilities
- Driving technical pre-sales activities for Cyber Security Portfolio including Network and Security Transformation, End Point Detection and Response and other Cyber Security Solutions in the future.
- Understand the customer's technical and business objectives and propose the solutions.
- Working closely with Sales Representatives, Partners to drive the pre-sales activities toward closing deal and transfer the solution to implementation phase.
- Lead pre-sales activities including business and technical discovery, solutions presentation, demonstration, architecture design, proof of concept, solutions design.
Qualifications
- Bachelor’s degree or Master’s degree in Information Technology (IT), Computer Engineering, Computer Science or related fields.
- Technical experience in one or more of the following areas: Security solution SIEM, SOAR, Endpoint Security, Identity Management, Application Security (SAST or DAST).
- Great presentation skills with a high degree of comfort with both large and small audiences.
- Having experience in ITSM solution, Observability is an advantage.
- Having experience in Virtualization is an advantage.
- Good communication and interpersonal skill.
Responsibilities
- Manage and develop Key Account / Strategic Account customers according to the annual plan
- Achieve sales targets for PC/NB, Apple, and various IT product categories
- Build and manage the customer pipeline and close key deals
- Visit customers, present products/solutions, and provide basic technical consultation
- Coordinate with PM, Presales, Delivery, and Telesales teams to successfully deliver projects
- Prepare pricing, quotations, manage tenders, and register deals with vendors
- Accurately update sales forecasts and record customer information in the CRM
- Maintain customer satisfaction and build long-term relationships
Qualifications
- Bachelor’s degree in Business Administration, IT, or related fields
- 2–5 years of experience in B2B sales or corporate account management
- Understanding of IT products, especially PC/NB, Apple, and office equipment
- Strong communication, presentation, and negotiation skills
- Results-driven, responsible, and proactive in managing tasks and client needs
- Proficiency in English communication is an advantage
Responsibilities
- Develop and execute sales plans to promote cybersecurity solutions and services, providing professional consultation to address customers' business and security requirements.
- Identify customer needs, analyze business challenges, and collaborate with Presales and technical teams to design and propose appropriate cybersecurity solutions.
- Prepare sales proposals, quotations, and other related documents, while managing negotiations and closing sales to achieve assigned sales targets.
- Build and maintain strong relationships with existing customers, while identifying new business opportunities and expanding the customer base.
- Collaborate with vendors, business partners, and the marketing team to plan and participate in marketing activities, such as seminars, exhibitions, webinars, and promotional campaigns.
Qualifications
- Bachelor’s degree or higher in Business Administration, Marketing, Management, or related field.
- Minimum 3–5 years of experience in IT solution sales or cybersecurity solution sales.
- Strong knowledge of cybersecurity technologies and solutions, such as Network Security, Endpoint Security, etc. is highly preferred.
- Proven sales skills, including solution selling, customer presentations, negotiation, and closing techniques.
- Good English communication skills.
- Must have own vehicle.
Responsibilities
- Identify new sales opportunities through various channels such as cold calling, email outreach, or events.
- Present products/services and negotiate with customers to achieve sales targets.
- Maintain strong relationships with existing and new customers to ensure continuous repeat purchases.
- Plan and manage sales activities to achieve monthly, quarterly, and annual sales targets.
- Mentor and provide guidance to junior sales staff to enable them to effectively sell the company’s products and services.
- Coordinate and collaborate with the marketing team to organize sales promotion activities.
Qualifications
- Bachelor’s degree or higher in Business Administration, Marketing, Management, or a related field.
- At least 3-5 year of experience in sales.
- Strong sales skills, including product/service presentation, negotiation, and closing techniques.
- Leadership skills and the ability to manage sales operations.
- Able to work under pressure and possess good negotiation skills in various situations.
- Good English communication skills.
- Must have own vehicle.
Responsibilities
- Provide technical consultation, design, planning, and presentation of implementation plans, including system installation, development, testing, and troubleshooting to ensure systems operate correctly and meet the requirements and agreed scope between the company and customers.
- Collaborate with the Sales team by providing project documentation and technical requirements to ensure the service team can proceed efficiently and fully meet customer requirements.
- Continuously study and develop knowledge of Information Technology and related technologies to improve work efficiency and service quality.
- Coordinate with customers, partners, and product vendors to analyze and resolve technical issues that arise during system installation and development.
Qualifications
- Bachelor’s degree or Master’s degree in information technology (IT), Computer Engineering, Computer Science or related fields.
- Demonstrated experience with security technologies such as Network Security, Datacenter Security, Firewall, and Endpoint Security.
- Ability to work independently with minimal supervision in a fast-paced environment, with a proactive and self-motivated attitude.
- Strong troubleshooting and problem-solving skills.
- Good command of English, both written and spoken.
Responsibilities
- Responsible for contacting customers to generate selling leads and suspects.
- Responsible for maintaining the Topline system to prevent conflicts during Topline registration.
- Responsible for coordinating with the marketing team on public relations activities and inviting customers to attend departmental seminars and events via phone and e-mail, ensuring they receive the necessary information and participate according to the defined targets.
- Manage and follow up with customers who were previously contacted.
Qualifications
- Bachelor’s degree or Master’s degree in any fields.
- At least 1 year of experience in telemarketing. (optional)
- Proficient in basic computer applications, including Microsoft Office.