Governance Dimension

Good Governance

Encourage transparent and sustainable operations

Strategy

High-quality and standard products and services that are environmentally friendly
Adhering to good corporate governance principles and communicating the MSC image to stakeholder
Fostering collaboration with stakeholder and building business alliance in information technology

Corporate Governance Policy

The Company is committed to conducting its business with transparency, fairness, and social, community, and environmental responsibilities. It has consistently upheld and implemented the Company’s code of conduct, with its directors serving as exemplary role models in promoting the principles of good corporate governance. This contributes to creating value and sustainability for the Company so that it has sufficient potential and capability to compete ethically in the market under today’s rapidly changing business conditions. It will also maximize value and returns for shareholders and other stakeholders of the Company sustainably in the long run.

The Corporate Governance Sub-committee has the duty to monitor, oversee and support the Company’s operations in addition to continually reviewing guidelines and updating the corporate governance handbook to be suitable for business operations to enable directors and executives to accurately follow corporate governance principles while maintaining standards and complying with corporate governance principles of the Stock Exchange of Thailand (SET) and the Office of the Securities and Exchange Commission (SEC).

The Company has compiled the code of conduct and principles of good corporate governance, the management structure and responsibilities of the directors, as well as the policies and practices related to compliance with the principles of corporate governance into one book under the name “Corporate Governance” so that the directors, executives, and employees of the Company can use it as a guideline for the correct implementation of the good corporate governance framework. The Company annually reviews and updates its policies, principles, and practices on good corporate governance and communicates them to directors, executives, and employees to acknowledge and apply them correctly. Moreover, the Company publishes such information on the Company’s website so that shareholders, other stakeholders, or interested third parties can access the information.

Our Performance

Performance Highlights

MSC ensures strong governance through transparent practices, ethical standards, and effective risk management.

SET reported results from the 2024 CGR assessment. The Company received
%
at the excellent level and higher than the average score of 84% for listed companies.
The Thai Investors’ Association reported results from assessing quality on the AGM Checklist of 2024 showing the Company to have received a
%
Score
The Stock Exchange of Thailand announced the 2024 Best Investor Relation Awards for the performance of investor relations. The Company scored
%
The Company was declared a sustainable stock (SET ESG Ratings) for the
th
consecutive year by the Stock Exchange of Thailand.

Communication and Operation Encouragement

The Company communicates and promotes knowledge and understanding of the principles of good corporate governance, the code of conduct, policies, and regulations related to the Company to the directors, executives, and employees at all levels, whether full-time employees, contract employees, or new employees, continuously through electronic training to be in line with current work. The purpose of organizing various activities both inside and outside the Company is to enable directors, executives, and employees at all levels to have knowledge, understanding, and the ability to apply the principles of good corporate governance, the code of conduct, policies, and regulations related to the Company, as well as various measures for information technology security. In 2024, the Company carried out communication and promoted the following implementation:

Training via electronic media: The Company prepared public relations media in the form of e-Learning in the company’s intranet system and provided tests to measure knowledge and understanding in the following matters:
1
Code of Business Conduct, policies, and regulations of the Company
Code of Business Conduct, policies, and regulations of the Company to communicate and measure knowledge and understanding of them. The Company sets a target for full-time employees to participate in the test and pass the assessment criteria of 80% or more. In 2024, there were employees who participated in the test and passed the criteria as follows:
MSC
Permanent employees participated in the test and passed the criteria, 640 people out of a total of 754 people, accounting for 85 percent, and contract employees participated in the test and passed the criteria, 274 people out of a total of 330 people, accounting for 83 percent.
HIS
Permanent employees participated in the test and passed the criteria, 22 people out of a total of 22 people, accounting for 100 percent
MCC
Permanent employees participated in the test and passed the criteria,29 people out of a total of 29 people, accounting for 100 percent
MPP
Permanent employees participated in the test and passed the criteria,36 people out of a total of 36 people, accounting for 100 percent

2
Internal Control
Training 2024 to create awareness and understanding of assessment Risks of internal control and can be applied correctly within the organization. The Company sets a target for full-time employees to participate in the test and pass the assessment criteria of 80% or more. In 2024, there were employees who participated in the test and passed the criteria as follows:
MSC
Employees participated in the test and passed the criteria,971 people out of a total of 1,073 people, accounting for 90 percent
HIS
Permanent employees participated in the test and passed the criteria,19 people out of a total of 22 people, accounting for 86 percent
MCC
Permanent employees participated in the test and passed the criteria,26 people out of a total of 27 people, accounting for 96 percent
MPP
Permanent employees participated in the test and passed the criteria,24 people out of a total of 28 people, accounting for 85 percent

3
ITS Security Awareness
ITS Security Awareness Training 2024 to raise security awareness in the use of information resources within the organization, including various forms of potential cyber threats, with the aim that everyone in the organization can protect themselves and the organization from various threats such as data theft, cyber attack, or unauthorized access to data. The Company sets a target for full-time employees to participate in the test and pass the assessment criteria of 80% or more. In 2024, there were employees who participated in the test and passed the criteria as follows:
MSC
Employees participated in the test and passed the criteria,894 people out of a total of 1,062 people, accounting for 84 percent
HIS
Permanent employees participated in the test and passed the criteria,21 people out of a total of 24 people, accounting for 87 percent
MCC
Permanent employees participated in the test and passed the criteria,30 people out of a total of 30 people, accounting for 100 percent

Supervision of operations to be in accordance with the laws and regulations

The Company has a compliance unit to help the Board of Directors, executives, and employees have access to the information necessary to comply with relevant laws and regulations, including supporting the Company’s corporate governance in accordance with good corporate governance standards. In 2024, the Company conducted communication to publicize the Company’s actions against corruption, the code of conduct, policies, and regulations related to the Company to directors, executives, and all employees in the organization to acknowledge and comply with. Furthermore, the Company organized activities related to anti-corruption both inside and outside the organization to strengthen the culture in the organization so that everyone is aware of the importance of anti-corruption and can properly apply relevant laws and regulations to work and daily life.


In 2024, the Company received the following assessments concerning corporate governance and other awards:

1
The Stock Exchange of Thailand reported results from assessment in the Corporate Governance Report (CGR) of 2024. The survey and assessment were carried out by the Thai Institute of Directors and the Company received outstanding mean scores. From the assessment results for listed companies in general, the Company received a score of 94%, which is at the excellent level and higher than the average for listed companies that received a score of 84%. The Company’s scores by category were divided into shareholder rights and equitable treatment of shareholders, consideration of stakeholder roles and developing businesses for sustainability, disclosure of information and transparency, and responsibility of the Board of Directors. The Company’s score was 91%, 99%, 96%, and 81%, respectively. In this year, the Company’s mean scores are more than the Company’s score in 2023, which was 92%.
2
The Thai Investors’ Association reported results from assessing quality on the AGM Checklist of 2024 showing the Company to have received a 100% score.
3
The Stock Exchange of Thailand announced the 2024 Best Investor Relation Awards for the performance of investor relations. The Company scored 80.53%.
4
In 2024, the Company was declared a sustainable stock (SET ESG Ratings) for the fifth consecutive year by the Stock Exchange of Thailand due to the Company’s business operations which considered the environment, corporate social responsibility, and management under corporate governance principles (Environmental, Social and Governance or ESG).
5
In 2024, the Thaipat institute selected the Company for the Sustainability Disclosure Acknowledgement honor for the fifth consecutive year due to the Company’s disclosure of information on sustainability.