Why Global 2000 Enterprises Choose ServiceNow
With the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. And every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action.
Work at Lightspeed
Your enterprise needs to move faster, but lack of process and legacy tools hold you back. Every day, thousands of customer requests, IT incidents, and HR cases follow their own paths-moving back and forth between people, machines, and departments. Unstructured. Undocumented. Unimproved for years.
With the ServiceNow System of Action you can replace these unstructured work patterns of the past with intelligent workflows of the future. Now every employee, customer, and machine can make requests on a single cloud platform. Every department working on these tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. That’s work at lightspeed
Cloud Services for the Entire Enterprise
IT SERVICE MANAGEMENT
Get to value fast, simplify the IT experience, and make smarter decisions.
IT OPERATIONS MANAGEMENT
Eliminate Service Outages
Proactively identify issues on a service health dashboard, pinpoint disruptions with service maps, and automatically orchestrate remediation.
Resolve Security Incidents and Vulnerabilities Fast
Integrate your existing security portfolio with a single repository for incidents, enrich incidents automatically with threat intelligence data, and hand off tasks easily between security and IT with a single platform.
Increase Customer Satisfaction by Solving Issues Faster
Eliminate calls before they occur with self‑service, proactively prevent issues by assessing product or service health in real time, and engage the right resources to fix issues fast.
Consumerize the Employee Service Experience
Provide a single place for employees to quickly and easily get the HR services they need.
Run IT Like a Business
IT Business Management is the decision engine for IT. Gain complete portfolio and financial visibility, align better with the business, and accelerate service delivery.
Digitize Your Business With Intelligent Apps
Automate processes and orchestrate action across the enterprise, reuse components and integrations, and delegate application development with easy‑to‑use resources and drag‑and‑drop tools.